Frequently Asked Questions
Can I use your company for my wedding rentals?
At this time our inventory supports 200 chairs and corresponding tables & linens. If you are expecting 200 guests or less we would love to help! Cotton candy, popcorn or donuts make a fun late night snack for your guests too and the boxwood is a nice backdrop for guests pictures.
Do you have a showroom to view items available for rent?
No, at this time we do not have a showroom or store front. If you would like to view an item prior to renting please contact us to set up a time.
How far in advance should I book my rental?
Most weekend dates are booked 1-2 months in advance however some are booked further out. Feel free to reach out about booking for your event at any time.
Do you rent by the day or hour?
All rentals are by the day. Items can be picked up starting at 10:00 AM the day of the event or 5:00 PM the night before if available. If items are being delivered, timing will be the evening before or by 10:00 AM the day of the event. Pick up of the items will depend on the next days schedule. If picking up the same day, we will work with you to coordinate with the end of your event.
Where is pick up located?
Pick up is in Westerville near Westerville Central High School
What payment methods are accepted?
Credit card, venmo or cash
Does pricing include delivery and/or setup?
Delivery is included with orders over $250 to Westerville, Lewis Center, Galena, Sunbury and New Albany. Delivery may be available to other areas for $1.50/mile depending on availability. Setup of individual items is not included in pricing but can be added for an additional charge. Please inquire regarding cost of setup for your specific rental.
Do I need to clean my rental items prior to returning?
Rental items should be clean and in the same condition they were in at the time of delivery or pick up with the exception of cotton candy. You are not expected to clean to the cotton candy machine center. Usual wear is expected. A $10/item cleaning fee will be applied for items not returned clean.
What happens if the weather looks bad on the day of my event or I need to cancel after paying my deposit?
If you need to cancel for any reason, your deposit can be applied to one date change (if items are available on preferred date) or to other items if your change plans completely.
Is there a deposit and when is the remainder of my payment due?
A 50% nonrefundable deposit is due at the time of booking. The remaining payment is due at the time of pick up or delivery of the items.
Please review our sample contract here.